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Managing Client Expectations
Many of the issues that photographers struggle with when it comes to customer service, are a direct result of not properly managing client expectations. Today we’re going to discuss how to go about managing client expectations, why it’s important, and share some of the most important expectations to set which will help you avoid stress on the wedding day and ensure a positive customer service experience from capture to delivery.
Picks of the Week
- Bryan: Boomerang for Gmail
- Robert: Sony A7R II
- Bruce: Bryan’s blog post on setting client expectations
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